Clinical risks are part of every healthcare setting.

Proactive identification, response and management of risk are cornerstones of a solid risk management program. Our clinical risk management program offers consultation, resources, education and support to further enhance your risk management and patient/senior safety practices.

Available risk management and resident safety services include, but are not limited to:

• Phone and email support — for day-to-day operational issues and questions

• Focused review of challenging areas of risk — some examples include: fall management, elopement risk management, documentation, skin integrity, and medication safety

• Assessment support for maintenance/enhancement of facility star rating

• Onsite risk management, infection prevention, quality assurance and performance improvement program development and review

• Survey readiness training and consultation

Onsite interactive education and training – some of the available topics include:

• Charting Practices to Optimize Resident Safety

• Service Excellence, An Organizational Culture

• Developing the Charge Nurse Leader

• Managing Clinical Risk & Resident Safety

• Communication and Teamwork

• Professionalism in the Workplace and Employee Engagement

• Creating a Culture of Situational Awareness and Critical Thinking

• Root Cause Analysis

• Risk Management Essentials for Managers & Leaders

• Proactively Managing Serious Safety Events