Root Cause Analysis as Part of Daily Practice

Root Cause Analysis (RCA) is a defined facilitated team process used to identify contributing factors and root causes of an event that resulted in an undesired outcome and develop sustainable corrective actions.  The goal is to understand systems and processes that contributed to a significant safety event including what happened and why the event occurred.  The webinar will address key steps of Managing a Serious Safety Event and the Root Cause Analysis Process.