Developing the Charge Nurse Leader

Are your charge nurses prepared to lead the way when faced with challenging events, residents, staff and family members?  The ability to critically think, prioritize, thoughtfully delegate and manage emergencies are core competencies of effective leadership.

This presentation will address strategies for building a team of situationally aware supervisors, shift leaders and charge nurses.  Topics will include resident and family “messaging” when faced with difficult questions and unplanned situations; mentoring a new team member, coaching the under-performing team member, critical thinking as a daily work practice, and communication strategies to optimize team performance and resident safety.